That's right.
You’ve acknowledged the business needs to cut costs and you’ve let Helena know that BPOINT can be cost effective. You’ve also provided additional information that adds value she may not have recognised.
Not quite.
Let Helena know that BPOINT can help reduce costs and provide information about other benefits to SOS.
Referring Helena directly to a banking specialist, without acknowledging her initial concerns, is a missed opportunity to communicate how BPOINT can help her organisation.