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New Business Opportunities

The Application Process

Flex Pay is different to other CBA payment solutions, as it offers same day settlement into the customer’s CBA business transaction account at 5pm AEST. It’s important to let each customer know they will be invoiced at the end of the following month with the amount debited from their account on the 1st of the month. As confirmed, customers only pay for the transactions they process, at 1.8% per transaction and there are no monthly or ongoing fees.

Let’s look at what happens next:

  • Applications can only be made through merchant direct sales
  • After the application is approved, the customer will receive two letters before they can get started.

Select each button to find out more.



It’s also important to ensure that the Samsung phone has been purchased from Australia and is on the correct operating system, Android 8. Any earlier versions need to be updated to Android 8.

Now it’s time to begin the application process.

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POP welcome letter

The first letter is generated from POP to confirm that the application has been successful.

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Sample email

An email with details on how to active the app on the customer’s Samsung phone so they can start accepting payments.

The email will come from Mobeewave (software developer), not CBA. It will come from this address: commbankflexpay@mobeewave.com

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