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Supporting Essential Lite Move

Essential Lite Move makes it easy for our customers to accept fast secure payments in-store or on the go. Let’s consider how we can support them, by going through all the scenarios below.

Select topic 1 to begin.

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Process a sale

Help a customer process a sale.

Time: 3 minutes

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Process a refund

Help Jason process a refund.

Time: 2 minutes

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Connectivity

Help a customer switch between 4G/3G to the landline IP Broadband Ethernet option and vice-versa.

Time: 3 minutes

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Device base charging and pairing

Charging the device on the base and pairing the device with its base unit for landline IP Broadband Ethernet connection readiness.

Time: 3 minutes

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Receipt rolls

Easy steps to replace the receipt roll.

Time: 1 minutes

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Troubleshooting

Easy steps to support customers as needed.

Time: 2 minutes

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Powering Essential Lite Move

Power on, off and restart.

Time: 2 minutes

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