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Communications and Social Media

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Whatis it?

Email communications

To promote effective and efficient communication, MFG provides email facilities to stores.

Inappropriate, careless or insensitive use of email use can be professionally damaging to both the team member and the company. Therefore, at MFG, we expect all communications to be written with a professional audience in mind.

Accordingly, email may not be used for transmitting, retrieving or storing any communication that is:

  • Of a discriminatory or harassing nature.
  • Derogatory to any individual, company or group.
  • Obscene or X-rated.
  • Defamatory or threatening in nature.
  • For any purpose that is illegal or against company policy, or contrary to company interests.
  • Classified as sensitive, for example, organisational charts or policies.

All electronic communications distributed via the company’s email or messaging systems, even personal emails or messages, are MFG’s property. You must have no expectation of privacy in anything that you create, store, send or receive on MFG’s email or electronic communications systems.

Social Media

Social media is an integral part of modern business and has well and truly become a mainstream channel. How you interact with social media in your professional (and personal) life can have a long-lasting impact. We expect you to use social media in a responsible way that doesn’t put you or our brands at risk.

Here are some important guidelines to keep in mind when using social media:

  • Social media is a public, global channel – it’s not like speaking face to face with someone where there is a contained audience. It is important to consider the privacy and reputation of the people you interact within the workplace.
  • It is expected that you don’t directly or indirectly refer to team members, customers, competitors or clients in your public social media posts without their permission.

Media Communications & Confidentiality

  • Media Communications

    Any engagement with the media about MFG can greatly impact our reputation.

    Accordingly, it’s essential that only team members who are authorised spokespersons interact with the media.

    Our Marketing team is best equipped to handle any media queries.

    Unless authorised, you must not make statements to the media or any public comment in relation to MFG.

  • Confidentiality

    The unauthorised disclosure of company information, including the misuse of intellectual property or other information belonging to MFG, is strictly prohibited.

    What is confidential information?

    Information in any form relating to MFG, and related clients or businesses, which is not in the public domain.

    Team members must act in good faith towards MFG and prevent the unauthorised disclosure of any confidential information.

Congratulations!

You have successfully completed your Induction program. You’ve learnt about our story so far, our brands, our values and our expectations…all which will help you get started in your new role with MFG.

Now that you know how we do things the Munro Way...stay tuned for how we provide our customers with the Munro Experience!

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