Resources
The following resources are referenced in this program.
Hyperlinks
- Lessons Management is a component of Knowledge Management
- Australian Emergency Management Handbook Series: Lessons Management Handbook (2013)
- Tackling Wicked Problems: a public policy perspective
- Organisational Debriefing NZ CD&EM Organisational debriefing
- Knoco stories blog
- David Gurteen blog
- Emergency Management Victoria Reviews and Lessons Learned
- The influence of organisational culture on learning lessons: implementing a lessons management life cycle
PDFs
- The NATO Lessons Learned Handbook (2016)
- Interviewing - A Guide for Preparing, Conducting and Managing Interviews
- Establishing a Lessons Learned Program
References
The Lessons Learned Handbook: Practical Approaches in Learning From Experience
Milton, N. (2010). The Lessons Learned Handbook: Practical approaches to learning from experience. Oxford: Chandos Publishing
Learning in Action: A Guide to Putting the Learning Organisation to Work
Garvin, D. (2000). Learning in Action: A Guide to Putting the Learning Organisation to Work. Boston: Harvard Business School